Evansdale Crossing · For The Students

Meal Plan, Prices, & Portions-OH MY! An Inside Look at Evansdale Crossing

In the fall of the 2015 semester, West Virginia University had its grand opening of the new Evansdale Crossing building. The building houses many resources such as the Reed School of Media Innovation Center, PNC Bank, a Juice Bar and coffee shop, and four restaurants on the bottom floor. But, with new restaurants and ideas, come MANY complaints.


“I don’t really like how expensive the places are for the amount of food you get and the Image-1
quality of the food.,” said Cyerah Zoeller, a Sophomore at WVU. “Little donkey has improved since I complained about the burrito bowl I received, because it was filled less than half way.”

I’ve spoken to many students who said they have experienced this same problem of using a meal swipe and receiving very small portions of food. “If they are going to use large containers to put their food in, they really need to fill them up all the way or order smaller containers to fill up all the way,” said Zoeller. She went on to discuss the Roman-style pizza joint.

“Collo Rosso is absurd; it is like $40 or $50 for a whole pizza from there,” she said.

Luigi Pagano, a sophomore student worker at Collo Rosso, spoke about his perspective from the other side.

“It gets stressful cause it’s hard to gauge how many people will buy food here,” said IMG_0076Pagano. “It’s just the nature of the  beast; selling pizza slice by slice.” If you’ve ever been to the Crossing during peak hours, most students do not line up in front of the non-traditional pizza joint, but rather Taziki’s or Hugh Baby’s. For a few months, Collo Rosso didn’t even sell the typical pepperoni pizza.
“People don’t like it cause it’s not round,” said Pagano. “It’s hard to sell, and we didn’t get pepperoni until two months after opening,” he said.

There have been multiple complaints from students about the meal plan system not working during peak lunch hours. A lot of students who use the hub as their main dining source instead of the Mountain Lair now, are not able to swipe for a meal at certain times throughout the building including the Juice Bar and Octane, so they have to go without a meal somedays.

Many students have migrated toward Evansdale to dine instead of the Mountain Lair, and business has taken away from places like Chick-Fil-A and Sbarro.

Jasmine, a Junior working in the Mountainlair Chick-Fil-A said, “It has taken away business because the Crossing accepts meal plan throughout the day [and] students find it more accommodating. We still are busy, but not like we used to be.”

“Overall I do enjoy crossing and the environment it has, but I think they are over priced and could improve the quality of their food and portion sizes,” said Zoeller.

Next time you’re dining at the Evansdale Crossing and come across a complaint, tweet me a picture of your food or complaint to @Pat_J_Clarke and use the hashtag #EvCrossProbs!

Check back for part 2 of An Inside Look at Evansdale Crossing.


9 thoughts on “Meal Plan, Prices, & Portions-OH MY! An Inside Look at Evansdale Crossing

  1. The Evansdale Crossing has potential to be a great stopping point for students who spend majority of their day on the Evansdale campus. The crossing has more food options than the Mountainlair and has some unique spots that students can take advantage of. However, just with many new things, there are some hiccups with the crossing when it comes to their dining. I know for me, the last time I went to the crossing, I stopped at Collo Rosso and I was disappointed with the overall taste of their food and I know my friends have said the same thing. They have no problem with portions because their pizza slice are gigantic, but as stated in your post, they don’t have many people coming to their spot. There was no one in line at Collo Rosso when I was there, but many students were stopping at other places to eat. Looking into various “hiccups” with the crossing is going to be beneficial and will address the issue of what needs to be improved and maybe why places, such as Collo Rosso, aren’t getting a lot of customers.

    The whole idea behind this concept of looking into the problems or complaints that people have with the crossing is current and there are so many things you could discuss. Also, creating a hashtag that individuals can use to tweet their problems that they want to talk to you about was a great idea. It can get the community involved while also providing you with content!


  2. I think this is a great post! First of all, it hits home to everyone. Especially about Collo Rosso! FORTY DOLLARS for a large pizza in a college building? It had better be made with kobe beef. That’s so outrageous! I remember complaining about that a while back when I first saw that. I hadn’t noticed the portion sizes because I don’t eat there very often even though all of my courses are in Evansdale for the majority, but the photo of the burrito bowl? That’s nuts!! I think this is a piece that is really going to gain some major attention, and people are going to want to engage. It’s smart you added your Twitter handle at the bottom encouraging photos and complaints, I think that’ll be a major hit.


  3. Evansdale Crossing itself is pretty nice, and the downstairs food area has some potential – it’s nice to have something like that on Evansdale, since we haven’t really had that before. That said, I agree with the points that this article makes about the prices. If you’re starting something new, the first thing you have to do is cultivate an audience and a consumer base, which is tough to do if your prices are too high. Yeah, it’s available on meal plan, but not everyone has a meal plan, and with exorbitant prices you’re cutting into it right from the jump. The Crossing is busy and probably always will be because of the location, but if nothing changes it will underachieve.


  4. I remember the first time I got a burrito bowl from Little Donkey and I was shocked at the portion/container as well. Granted, it did fill me up, but the visual of the amount of food inside the large container was very off-putting. I’ve heard endless complaints about the prices in the Crossing, which has made me not want to try other places. We’re college students– why would they provide us with so many new food options, but hinder us from having them because of the prices. I know I rarely get smoothies from the Juice Bar because the prices are so high.
    I really look forward to reading the second part of this story. And, I definitely look forward to reading more of the complaints you find– I think we can all relate.


  5. I actually wasn’t aware of the complaints of these new places. I’ve always found the Evansdale Crossing to be a great addition because when I’m on Evansdale, I have options for my meal plan and last I knew, meal plan was accepted all day. Also, there are healthier options at the Crossing, so I figured the higher prices made sense. As a vegetarian, there are way better options for me there than at the Mountainlair.

    If I didn’t have a meal plan, however, I probably wouldn’t go to the Crossing because of those higher prices. I haven’t been to the Mexican place, but the portions at Collo Rosso are way more than enough and Taziki’s is usually just right. With any new venture, there is always room for improvement. I just don’t think there is too much to complain about there.

    Obviously, everyone’s experiences are different, and it was interesting to hear what other students are saying about it. After reading this, I would like to hear more about the affect of the Crossing on traditional dining halls like Boreman Bistro or the Evansdale dining hall.


  6. This is the flip-side of the coin regarding the university’s successful efforts to eliminate Sunnyside. Whether WVU wants to admit it or not they are moving outside of their mission as an institution of higher learning and into the world of property developer, community designer, and pseudo-government entity. Evansdale Crossing is great to show off to potential students (and their parents), but it is a lot more mall than a academic building. WVU should be working with the city, county, and state to create a responsible and vibrant business community of various strata (large, medium, small) that would best serve the students and residents of the area. On a personal note, I do not eat at the overpriced and latest trendy establishments in Evansdale Crossing when their are so other options that are a much better value.


  7. This is a very interesting article. I really like the new building, but at the same time I think it is very inconvenient. As a senior I have had a bunch of classes, and until now I have never had a class on evens dale. For your next section I would bring that up and ask the question if people like the building being over there or if they would have liked it better if the Reed media school would have just stayed downtown.


  8. I’m glad someone decided to do an article on this. I have very mixed feelings on Evansdale Crossing. On one hand, I love that there are better quality food options on campus (i.e. the juice bar, octane, tazikis, etc.), but on the other – few are very affordable for those eating off of meal plan. It’s nearly $15 for lunch from Taziki’s and over $5 for a juice from the juice bar – a bit of a reach for most students if you ask me. WVU definitely needs to work to make these campus options for students paying out of pocket.

    Something else you could look into is how the Evansdale Crossing business has affected the food options on the engineering campus and inside the Evansdale library.


  9. Patrick,

    You bring up an interesting viewpoint about Evansdale Crossing. Until now, I really hadn’t heard much complaints about the new building and restaurants, but to be honest, I haven’t really given them much of a try (I mainly stick to Taziki’s.) You also highlight another important piece of the puzzle–the effect accepting meal plan all day has on the Mountainlair restaurants. I know as a freshman I would have went to Evansdale Crossing if lunch was included. Great piece, and great use of the hashtag!


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