In the fall of the 2015 semester, West Virginia University had its grand opening of the new Evansdale Crossing building. The building houses many resources such as the Reed School of Media Innovation Center, PNC Bank, a Juice Bar and coffee shop, and four restaurants on the bottom floor. But, with new restaurants and ideas, come MANY complaints.
“I don’t really like how expensive the places are for the amount of food you get and the
quality of the food.,” said Cyerah Zoeller, a Sophomore at WVU. “Little donkey has improved since I complained about the burrito bowl I received, because it was filled less than half way.”
I’ve spoken to many students who said they have experienced this same problem of using a meal swipe and receiving very small portions of food. “If they are going to use large containers to put their food in, they really need to fill them up all the way or order smaller containers to fill up all the way,” said Zoeller. She went on to discuss the Roman-style pizza joint.
“Collo Rosso is absurd; it is like $40 or $50 for a whole pizza from there,” she said.
Luigi Pagano, a sophomore student worker at Collo Rosso, spoke about his perspective from the other side.
“It gets stressful cause it’s hard to gauge how many people will buy food here,” said Pagano. “It’s just the nature of the beast; selling pizza slice by slice.” If you’ve ever been to the Crossing during peak hours, most students do not line up in front of the non-traditional pizza joint, but rather Taziki’s or Hugh Baby’s. For a few months, Collo Rosso didn’t even sell the typical pepperoni pizza.
“People don’t like it cause it’s not round,” said Pagano. “It’s hard to sell, and we didn’t get pepperoni until two months after opening,” he said.
There have been multiple complaints from students about the meal plan system not working during peak lunch hours. A lot of students who use the hub as their main dining source instead of the Mountain Lair now, are not able to swipe for a meal at certain times throughout the building including the Juice Bar and Octane, so they have to go without a meal somedays.
Many students have migrated toward Evansdale to dine instead of the Mountain Lair, and business has taken away from places like Chick-Fil-A and Sbarro.
Jasmine, a Junior working in the Mountainlair Chick-Fil-A said, “It has taken away business because the Crossing accepts meal plan throughout the day [and] students find it more accommodating. We still are busy, but not like we used to be.”
“Overall I do enjoy crossing and the environment it has, but I think they are over priced and could improve the quality of their food and portion sizes,” said Zoeller.
Next time you’re dining at the Evansdale Crossing and come across a complaint, tweet me a picture of your food or complaint to @Pat_J_Clarke and use the hashtag #EvCrossProbs!